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City Manager - Nexa Stays (Edinburgh)

City Manager

Edinburgh, ScotlandFull-timeNexa StaysServiced Accommodation / Property Operations / Hospitality Management
YOUR NEXT STEP Interested in this role? Apply for this Role Job reference #14

Job overview

Nexa Stays is a fast-growing Edinburgh-based serviced accommodation company managing a portfolio of high-quality apartments and townhouses for contractors, professionals, families, consultants, universities, and long-stay guests. With properties distributed across Airbnb, Booking.com, Expedia Group, Vrbo, Agoda, and the direct booking platform, the business is now entering a high-growth phase with a clear objective to scale the Edinburgh portfolio towards 100+ properties. This role offers the opportunity to take full ownership of the Edinburgh market, leading portfolio performance, operational systems, growth, and team coordination within a structured, performance-driven environment.

Key responsibilities

• Take full ownership of the overall performance of the Edinburgh property portfolio

• Ensure properties consistently meet occupancy, revenue, and performance targets

• Maintain high standards of cleanliness, maintenance, and guest experience across all properties

• Identify underperforming properties and take decisive action to improve results

• Source, onboard, and secure new properties to support growth towards 100+ properties

• Build strong relationships with landlords, agents, and property owners

• Convert property opportunities into long-term management agreements

• Oversee operations and quality control across cleaning, maintenance, and contractor coordination

• Monitor guest experience, reviews, and service standards across the portfolio

• Work closely with the Senior OTA and Revenue Specialist to ensure pricing strategies translate into strong performance

• Ensure revenue targets, occupancy levels, and operational benchmarks are achieved

• Maintain structured systems across onboarding, reporting, compliance, and operations

• Ensure adherence to Edinburgh short-term let regulations and compliance requirements

• Coordinate the wider team including OTA operators, revenue specialists, cleaners, and contractors

• Drive accountability, clarity, and performance across all operational roles

Requirements

• Experience in property management, hospitality, or operations management

• Strong organisational and leadership skills

• Ability to manage multiple priorities and moving parts effectively

• Strong communication and relationship-building ability

• Comfortable working with targets, performance metrics, and accountability

• Commercial mindset with confidence in driving outcomes and execution

• Strong IT skills and confidence using digital systems and reporting tools

• Able to take ownership in a structured, performance-driven environment

• Located in Edinburgh, willing to relocate, or able to travel within the city when required

What we offer

• Competitive salary based on experience and capability

• Performance-based bonuses linked to revenue and portfolio growth

• Commission on new property acquisitions

• Opportunity to lead and scale a full city-level operation

• High level of autonomy and real responsibility

• Direct impact on business growth and performance

• Structured and scalable operating environment

• Clear pathway into senior leadership roles as the company expands

How to Apply

Please submit your CV and a short cover note explaining your experience managing operations or properties, along with a specific example of how you improved performance or scaled an operation.

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