Privacy Policy
How Helprite Group collects, uses, shares and protects personal data.
Published 19 October 2026 · Please review company-specific legal and operational details before relying on this notice.
Who we are
Helprite Group Ltd is a company registered in Scotland (SC764274), with registered office at 16–19 Maritime Lane, Edinburgh, EH6 6RZ. This notice covers personal data handled through the Helprite Group corporate website and general group enquiries. A specific Helprite business may provide a separate privacy notice for its own services.
Personal data we collect
Depending on your interactions, we may collect your name, email address, telephone number, organisation, enquiry details, correspondence, information you choose to submit, and technical information such as IP address, device/browser details and site-use information. Please avoid sending sensitive information unless specifically requested through an appropriate secure channel.
How we use your information
We use personal information to respond to enquiries and complaints, communicate about requested services or partnerships, operate and protect the website, maintain business records, fulfil legal obligations, and, where appropriate, recruit staff. We do not use enquiries as automatic consent for marketing.
Our lawful bases
We rely, as relevant, on legitimate interests (responding to business enquiries and securing our services), steps requested before entering into a contract, performance of a contract, compliance with legal obligations, or your consent where required. We assess the appropriate lawful basis for each processing purpose.
Sharing and service providers
Information may be shared with the relevant Helprite business or authorised personnel who need it, and with providers supporting secure hosting, communication and business operations under appropriate arrangements. We may disclose information if required by law. We do not sell personal information.
International transfers
If information is processed outside the UK, we will assess the transfer and use an appropriate UK-recognised transfer mechanism or safeguard where required. Contact us for further information about applicable arrangements.
How long we keep information
We retain information only as long as necessary for the purpose collected, applicable legal requirements, and proportionate recordkeeping. Retention periods vary by category and business need. Request the applicable retention details using the contact information below.
Your data protection rights
Subject to applicable conditions, you may request access, correction, erasure, restriction, portability, or object to processing. You can withdraw consent at any time where consent is our lawful basis. You may also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.
Security and children
We use proportionate organisational and technical safeguards to protect information. Our corporate website is not intended to solicit personal data from children.
Contact and changes
For a privacy enquiry, contact info@helprite.co.uk or write to the registered office above. We may revise this notice when our practices or requirements change. The latest version will appear on this page.
Have a question? Contact Helprite Group.